FAQs

🛍️ FAQs  Our Store.
📦 Orders & Shipping
1. How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. You’ll receive an order confirmation via email once your purchase is complete.
2. Do you offer international shipping?
Yes, we ship worldwide! Shipping fees and delivery times vary depending on your location.
3. How long will my order take to arrive?
Orders are typically processed within 1–2 business days. Delivery times depend on your location and chosen shipping method.
4. Can I track my order?
Yes! Once your order ships, you’ll receive a tracking link via email or SMS.

🔁 Returns & Exchanges
5. What is your return policy?
We accept returns within 7–30 days of delivery (customize this based on your policy). Items must be unused and in original packaging.
6. How do I initiate a return or exchange?
Contact our support team via email or use the return portal on our website. We’ll guide you through the process.
7. Are returns free?
Return shipping costs may apply unless the item was defective or incorrect.

💳 Payments & Security
8. What payment methods do you accept?
We accept major credit/debit cards, UPI, PayPal, and other secure payment options.
9. Is my payment information secure?
Absolutely. Our store is powered by Shopify, which uses industry-standard encryption to protect your data.

🛒 Products & Inventory
10. Are your products in stock?
All items listed on our site are in stock unless marked “Sold Out.” Inventory updates in real time.
11. Can I get notified when an item is back in stock?
Yes! Use the “Notify Me” button on the product page to receive alerts.

📞 Customer Support
12. How can I contact you?
You can reach us via email, WhatsApp, or through our contact form. We typically respond within 24 hours.
13. Do you offer live chat support?
Yes, our live chat is available during business hours for quick assistance.

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